
I'm so mad at Kentucky Fried Chicken.
They totally got over with the 2pc grilled chicken dinner coupon scam. I went through all the trouble of downloading the coupon(i had to install the kfc coupon printer and adobe reader 9) and couldn't use it. I went to 3 different KFC's and none would except the coupon. I printed my coupon out on the 6th because the website was so busy on the 5th, I couldn't get on. I tried to use my coupon on the 7, and got nothing,nada,zip. The first one I went to is the main one I use that is by my house. They said they were no longer accepting anymore coupons. The coupon is good until the 19 of May,with Mother's Day being blacked out. How can you just stop accepting the coupon after 1 day? The second KFC I went to said they weren't accepting coupons that had a bar code ending in 1234. All the coupons have that bar code! Then they said they were only going to give you 1 side order instead of the 2 that comes with the dinner and is listed on the coupon. The third said they had to many people trying to redeem the coupon and weren't going to accept it anymore. I'm so pissed I don't even want to see a KFC anymore. Now I worked at KFC in highschool and my store was independently owned.I know for a fact that independent franchise holders still have to follow official KFC promotions.So telling me they wouldn't accept the coupon because they were independently owned is a bold faced lie. I understand that there was a run on KFC stores nationwide. But, this kind of promotion has to have been planned in advanced.Everybody knows Oprah has 10million viewers. KFC should have expected all 10million viewers AND their families would try and use the coupon. They should have stockpiled supplies and informed all their stores that they were having this 2 week special before the promotion started. I'm about through with Oprah and her suppossedly "free" stuff. But what made me even madder,was they told everyone to return to UnthinkKFC.com and print out a new coupon with different barcodes, only to have the site be closed. Then they gave a 1800CALLKFC number if you had a problem using the coupon. I spent a good hour trying to get through.no such luck. I finally sent them an email. I even checked the list of participating stores,and the 3 I went to were all on the list. Today the president of KFC came on tv and apologized. He says if you take your coupon to a KFC store, they will give you a raincheck for a time when you can come back and use your coupon. That's right they want you to come back and get a raincheck. A raincheck at the KFC. What's next? I don't even want a dinner anymore. He said they didn't expect such an overwhelming response and that they weren't prepared for the increased volume of business. It's not like they are a new business. We are in a recession,and you don't think people will jump on a free meal? They need to go back to KFC College. They dropped a ball on this for real. They need to upgrade me to a bucket meal, after all the paper, ink, and gas I wasted. My Mom said it best:"from now on we are a Popeye's family"